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How do I enable a cookie?
To enable the use of 'cookies' with Microsoft Internet Explorer, do the following: On your browser menu select: Tools/Internet Options/Security/Custom Level. Scroll to the section for 'cookies' and click 'OK'. In your Netscape Navigator, select Edit/Preferences . From the list of Category items, choose 'Advanced' Under the section for 'Cookies', select 'Accept only cookies that get sent back to the originating server' then Click 'OK'. If you have any special Internet security software, please ensure that the protocol to enable cookies is observed.
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May I get an opinion on a stock that is not recommended in the newsletter?
We believe it to be irresponsible to comment on securities not researched or tracked by our editors and analysts.
How can I learn more about your editors?
Biographies of each editor may be found by clicking on the appropriate links on this website's homepage.
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A CUSIP (Committee for the Uniform Securities Indentification Practices) number's primary function is to uniquely identify issuers and issues of financial instruments. CUSIP numbers are used primarily in the United States and Canada markets and are made up of nine characters.
What is an ISIN number?
An ISIN or an International Security Identification Number is the internationally accepted standard used by virtually all countries to uniquely identify exact securities. It is made up of twelve characters. With American securities, the first two characters identify the country and are followed by the nine characters that make up the CUSIP number. When buying securities listed on an overseas exchange, it is important to know the ISIN number to give to your broker.
I tried to activate my online subscription but I can't log in. What should I do?
You may need to reset some of the settings in your Internet browser. Login problems usually occur when 'cookies' and 'javascript' capabilities are not enabled.
A cookie is a small piece of information sent by an Internet site to your browser for storage until the information is needed. We use cookies to store information unique to your subscription that will help us improve your experience at our website. Examples of information we store in your browser are, your E-mail address and Password, set preferences and the publications to which you subscribe. We do not store credit card numbers or other personal information about you in cookies. Cookies cannot be used to get data from your computer or steal information from you.
Why do you use 'Javascript' on your website and how do I enable my browser's 'Javascript' capabilities?
Javascript is used to provide interactivity and enhance the user experience of our website. For Internet Explorer users, select from the menu: Tools/Internet/Options/Security/Custom Level. Scroll down to the section named 'Java'. Select and click on the level of safety you require. Users of Netscape Navigator should select the following from their menu: Edit/Preferences. From the list of category items select 'Advanced'. Scroll down further and select 'Enable Java/enable Javascript/enable Java script for Mail and News.'
May I access your website through devices such as WebTV/msnTV and Iopener?
Unfortunately, the browsers built into these devices may not fully support the version of Javascript used on our website. Nor do they support 'plug-ins' like the Adobe Acrobat Reader you will need to download and print the issues and special reports. We recommend you access the website utilizing a computer with a standard web browser such as Internet Explorer or Netscape.
Must I have Adobe Acrobat installed on my computer?
Only if you wish to download and print the issues and/or special bonus reports. The newsletter is stored there in PDF format for your convenience. A link for downloading Adobe Acrobat is provided on our website. Simply click on the Acrobat icon and follow the instructions from there. The Reader is available for downloading at no additional cost. Please note that some of the earlier issues may be archived only in PDF format.
Why is my email address required when I register?
Your e-mail address is unique and when linked to your subscription, gives us an added level of security when you access your account. The additional level of security allows us to respond to an inquiry almost immediately, in the event you forget your login credentials. Furthermore, it allows us to send you editorial Alerts when they become necessary.
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If your link is broken into two lines, it is due to the default width set in your browser. To rejoin, simply place your cursor where the link is broken and press the 'Delete' key once. If your browser will still not allow you to re-join the link, you can copy and paste the link in NOTEPAD, WORDPAD, WORD or any word processing document. Here is how to copy and paste into your browser: 1) Click your mouse and drag the cursor across the entire link. (This will highlight the link) 2) Click "Edit" and then click "Copy" (This will copy the link) 3) Now open a Web browser (Internet Explorer, Netscape Navigator, etc.) 4) Click in the "address" or "location" area of your browser 5) Click "Edit" and "Paste" (This will paste the link) 6) Now press "Enter" (This will access the link)
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The Subscriber Services Center is open and our representatives are available to take your calls Monday through Friday between 9:00 a.m. and 5:00 p.m., Eastern Time. U.S. subscribers may reach us toll-free at 800-832-2330. International subscribers please call 011-01-703-394-4931.
When does my subscription expire?
You may view your current account information in 'My Account' in the 'Subscriber Services' section of the website.
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Can I change my E-mail address and/or Password?
Certainly. At 'Subscriber Services', select the ‘E-mail address/Password’ option. You will need to know your current E-mail address and Password. From there, simply type in your new E-mail address/Password. The changes are effective immediately. In addition, you will receive an e-mail from us confirming the changes in your personal information.
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Changing your personal information can be easily done online. From 'Subscriber Services', select the option for ‘Address/E-mail Change’. You will need to know your current E-mail address and Password to access this secure section of the website. After you have made and submitted the changes, we will send you an e-mail confirming the updated information. Alternatively, you may
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Do you ever give my name and address to other companies?
Occasionally, we feel that an affiliate, an outside mailer or publisher has products and/or services that may directly relate to our subscribers’ needs. If asked, we will make subscriber names and addresses available to them for mailing purposes never telemarketing. If you prefer not to receive such mailings, please
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Are back issues of the newsletter available?
Recent issues are available online at no cost under the 'Articles' section of the website. Past Alerts are available under the 'Alerts' section of the website.
How is my printed issue sent?
Printed issues of Portfolio 2020 are unavailable, as this is an online-only newsletter.
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You may find your account number on any physical correspondence we send you, directly above your name. Or, from Subscriber Services, select the 'My Account' option . If you have not yet registered online, please click on the 'New Online User' tab above, and follow the ensuing instructions. For an e-mail response, select the 'Forgot E-mail address/Password'? option, enter your e-mail address when prompted, then click on ‘Continue’. Within minutes we will send you an e-mail listing your login credentials and account number. To call the Subscriber Services Center in the U.S. use 800-832-2330. International subscribers call 011-01-703-394-4931. Or, contact us via e-mail with your complete mailing address to service@kci-com.com
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Easily. Just click on the 'Renew' option at the top of this page, then select the "subscription #' you wish to renew. Or you may mail your renewal to us at:
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or call toll-free 1-800-832-2330 and speak to a Subscriber Services representative. Please have your account and subscription numbers available and the special offer code to ensure receipt of any promised bonus items. If you feel you've missed renewal notices or have recently moved, be sure to select the 'Address/E-Mail Change' option at the top of this page and make the necessary changes to your address information.
Ask the Editors
Do you have a specific question you'd like to have answered? Visit our Ask The Editors page.